If you would like to use our online shop, we require the use of further data.
1. Data for order processing
If you would like to use services in our online shop, it is necessary that you give us the data that is required to process the order. You have the choice of entering the necessary data just for a particular order or you can set up a customer account, where your data is stored for later purchases.
If you do not set up a customer account, we store your data for the purpose of performing the contract and erase it as soon as we are no longer legally obliged to retain it. Information required for the execution of the contracts is marked separately. Any further information is voluntary.
If you create a customer account or revise data you have already entered, the data you entered will be saved revocably in your account settings and can be used for further orders without you having to enter it again. Your customer account can be deleted at any time by sending a request to the data controller (email@example.com).
Your data is used for the purpose of processing your order if you have set up a customer account in our online shop and also to facilitate further orders. To prevent unauthorised access by third parties to your personal data, the order process is encrypted using SSL technology.
To deliver your goods, we pass on your address details to a shipping company contracted by us.
For the processing of payments, we pass on the required data to the payment service provider you have selected. We collaborate with the following payment service providers: American Express, Mastercard, Visa, PayPal, Amazon Pay, Sofort GmbH and iDeal. The payment service provider you select is responsible for your payment data in each case.
All service providers or associated companies involved in processing an order are also bound by the regulations of the German Federal Data Protection Act and other regulations and act exclusively on the instruction of FALKE KGaA.
2. Credit check
To protect ourselves from non-payment, while also being able to offer our customers the best possible options for the choice of payment method in our online shop, we transmit your data (name, address and, if required, date of birth) for the purpose of a credit check, obtaining information for assessing the risk of non-payment, based on a statistical process using address details and for the verification of your address (verification of deliverability) to infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden, informa Solutions GmbH, Rheinstraße 99, 76532 Baden-Baden and/or BFS finance Münster GmbH, Hölten-weg 33, 48155 Munster. We use the information received about the statistical probability of non-payment to make a balanced decision about the establishment, implementation or termination of the contractual relationship. The legal basis for these transmissions is Article 6(1)(b) and Article 6(1)(f) GDPR. Data may only be transmitted based on these provisions to the extent that the data is necessary for safeguarding the legitimate interests of our company or third parties and does not override the interests of fundamental rights and freedoms of the data subject requiring protection of their personal data. Your interest requiring protection are considered in accordance with this statutory provision. Detailed information on ICD within the meaning of Article 14 European General Data Protection Regulation (“EU GDPR”), i.e. information on the business purpose, purposes of data storage, data recipients, right to access personal data, right to demand erasure or rectification etc. can be found in the appendix or at the following link: https://finance.arvato.com/icdinfoblatt.
“By confirming this check box and clicking on the “Payment” button, you consent to FALKE obtaining information about your payment history and your creditworthiness based on statistical processes using your address details for the purpose of a credit check and, to do so, transmitting the customer data necessary (name, address, date of birth, email address, telephone and, if required, bank details) to infoscore Consumer Data GmbH, Rheinstraße 99, 76532 Baden-Baden, informa Solutions GmbH, Rheinstraße 99, 76532 Baden-Baden and/or BFS finance Münster GmbH, Höltenweg 33, 48155 Munster. Under consideration of this customer data as well as the information received about the statistical probability of non-payment, a balanced decision is made with regard to which payment options may be granted to you.
This data is collected again every time you make a purchase. I am aware that this consent is voluntary and I can refuse or withdraw it at any time by sending an email to datenschutz@FALKE.com . I am also aware that, in this instance, the “Pay now” payment method is the only payment option open to me. You will also find the process described in our data protection statement. “In the event that you do not agree with the collection of credit information as described in this clause, you can object or withdraw consent to the collection of this data at any time by sending an email to datenschutz@FALKE.com . However, please note that, in this instance, we can only offer you the “Pay now” payment method.
3. User account
You can also take advantage of our online offers by using a profile. This profile consists of a username and password (pseudonym).
Please be sure to keep your password secret to prevent misuse and, in your own interest, keep
your data up-to-date. You are responsible for all transactions that are initiated under your username on the basis of your actions. Setting up a profile is entirely voluntary. It serves the sole purpose of making it easier for you to use our offers and to individually design and continuously improve our offers. We use your profile data only to process orders, to provide additional services commissioned by you and to process payments. If you have not otherwise given us your consent to be able to inform you about other offers, we will only communicate with you by telephone or e-mail for the stated purposes. We will erase your profile data if you inform us that the profile should be erased, provided that we are not obliged or entitled to continue to store the data under applicable law.
4. Server log files
The provider (or its web space provider) collects data on every access to the offer (server log files). The access data includes:
Name of the accessed website, date and time of access, data volume transmitted, confirmation of successful retrieval of data, browser type and version, user’s operating system, referrer URL (webpage that sent user to the site), IP address and the requesting provider.
The provider uses protocol data only for statistical evaluation for operating, security and offer optimisation purposes. However, the provider reserves the right to check the protocol data subsequently, should there be solid grounds to indicate unlawful use.